The processing is fast, accurate and the uptime, while not perfect has been excellent. Historically I have been a fan of Cover / First Data as my credit card process service. Clover will need to do significantly better or I will be force to find a new CC provider when they discontinue G1 Additionally the daily subtotal in the transaction history which was present in G1 is not missing in G2. The first time this happened to me I hade to rerun the card through G1 to get an indication of the issue with information provided. In specific zip code and address verifications appear simply as failed with no indication of the problem. There is no feedback on some of types of payment failures. The second major issue is that for keyed in cards, as is sometimes required for telephone orders. The have to choose the new sale option from a button at the app. Now employees are presented with a dashboard screen which gives them information that they do not need and should not have. This is not the case for G2 as it was for G1. The default screen when opening the app should always be for a new sale. First of all, its not well organized for POS for a company that has employees as the primary users. Unfortunately this version of the clover pos app has some serious problems. Make some changes to your programming or we’ll be pulling out of clover within 6 months. Why can’t I stick a chip in and have the transactions page pull up all receipts for that card? Square offers that. Add a feature to search old receipts by card number. I know it might seem like minor inconveniences but those add up.Īlso. I’m so irritated by the horrible and lazy design. This is actually basic quality of life stuff. Sub categories in the categories section? So I can further itemize similar items by brand or type or nicotine strength? It could literally be reduced by 55 minutes.Īlso. It is seriously an hour job to rework my inventory should I need to and with these features it could be a 5 minute job. I want to be able to itemize the lists when I’m string items to categories labels or modifiers. Try letting us itemize the category editing list by label? Actually. I can either go through line by line or add literally every item in my inventory to the category. You offer zero options to narrow down the list of items I’d like to add. There are no options to automatically alphabetize by categories. The categories have to be alphabetized by drag and drop. Let’s start with the inventory management. You can’t see what it out of stock, you have to downloaded your inventory to the computer and good luck getting it organized because if you have it in a category you still have to put labels on it to see it on excel in its category. OH and if you don’t hit done within 30 seconds to 5 minutes your card transaction will become VOID! Please check your sales because once they told me this I went back and found voided sales because of this. If you do a return, the system doesn’t put it back into your inventory. You have to download another app to separate sales for each employee. If you own a convenient store with more than 1 employees then this system isn’t for you unless you want a lot of work. I’m sure you guys realize everyone hates it and now you are scrambling around to fix it. And now you updated an app to have no function?! Everyone complains and you say there is another update coming soon? Who would ever updated an app to have no functionality? Why wouldn’t you wait until it was complete if that was ever your plan. Don’t have a Clover merchant account? Sign up at *Note that rooted or jailbroken devices are not supported due to security risks. A Clover merchant account is required to use Clover Go. Get help whenever you need it: Contact us by phone or email 24/7/365, or ask us to call you from within the app.Security is built-in: every transaction is encrypted end-to-end to protect your customers’ data and your business.Never miss a sale: Offline mode allows you to accept payments even when you don’t have an internet connection.Run your business from anywhere: track sales in real-time, identify your most popular items, view employee performance, and manage your business from your mobile device.Accept payments easily: Key in or scan credit card information with the mobile device camera, or use the optional Clover Go reader for card tap or insert.Clover Go extends the power of Clover to the mobile device. Clover simplifies the lives of small business owners with a tailored, all-in-one point-of-sale (POS) system to accept payments easily, run the business more efficiently, and grow the business.
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